All tickets have a £2.95 postage packing and booking fee applied at checkout. Postage fee is a one-off flat rate charge no matter how many tickets you purchase.
Tickets you purchase are for personal use. Except as we may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the tickets in breach of the applicable terms. A breach of this condition will entitle us to cancel the tickets without prior notification, refund, compensation or liability.
To prevent fraud and protect us and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a Paypal statement) after your booking so we can verify your purchase. If we suspect fraud we may cancel any order or tickets.
No duplicate tickets will be issued to replace tickets that have been lost or stolen after they have been delivered to you, and nor will such tickets be refunded.
There are no refunds on your tickets other than is permitted by your statutory rights.
We reserve the right to refuse admission to York Unleashed; possession of a ticket is not a right to entry to the event.
We will not share your personal information with any other party at any time.
Delivery is available throughout the MAINLAND ENGLAND, SCOTLAND, NORTHERN IRELAND AND WALES
All items will be posted via Royal Mail First Class Signed For Delivery ensuring delivery will be attempted within 48 hours of your tickets being shipped.
If items are returned due to non-delivery it is the responsibility of the customer to contact us and pay for any costs incurred in redelivery.
Items will be shipped at least 1 week before the event.
This ticket does not include accommodation or transport. All guests are invited to the pre-event gathering but we can't guarantee which of them will be in attendance. Golden Tickets are for over 18s only.
Upon receiving your ticket order please check thoroughly, any discrepancies must be reported via email within 24 hours of receipt.
Any issues regarding tickets must be reported in writing, via email, no later than 7 days before the date of the event.
*Any additional charges are subject to customer paying them*